Introduction
As a provider of turnkey digital signage systems, Multigraphics offers customers value added services during the entire project and beyond. From analyzing your business needs to exploring new opportunities, we make recommendations on creative ways of implementing the technology to be able to deliver on the return.
Procurement & Installation
The Multigraphics Team incorporates the latest technologies in all facets of our digital signage solutions. Our close relationship with manufacturers and vendors allows us to test and recommend the best products in their class whether they are display technologies, media players, content management software or the latest in networking and AV accessories. We aim to provide our customers with industry standard solutions that are flexible, highly reliable and have long product lifecycles.
Content Strategy & Production
Our consultants will work with your project team to identify opportunities and assist in defining your content strategies. Our marketing and design team offers complete content design and development services from initial storyboarding to full-blown rich media presentations involving video productions and digital animations. We understand that your strengths lie in your core business; therefore we take over the responsibility of doing the legwork for you. Our objective is to make your digital signage solution an effective communication medium in addressing your audiences and their needs.
System Management
We also offer clients our services in managing their digital signage solution, which may involve building campaigns and appropriately scheduling them at certain times, remotely managing and trouble shooting of media player systems and screens, updating content and scheduling maintenance, ad-hoc message and alert display, etc. Our management services also include detailed and auditable playout reporting.
Ongoing Maintenance
We know that customers need to have the expertise and advice from a qualified partner to stay ahead of their competition and at the same time to leverage their investment in the system. Our support staff, project managers and engineers are always on the lookout for ways of streamlining systems including tweaking network and bandwidth settings, checking the health of displays, media players as well as the entire system. It is our goal to proactively inform our customers of any concerns that they may face with their systems from scheduling to content to technical issues and even upgrade of hardware and software components.
